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Credit Cards Accepted

We encourage using PayPal for international orders.

Credit Cards Accepted

Shipping & Returns


Shipping Within the United States,

Its Territories, and Possessions


1st Class US Postage: $3.50 for the first book cover, and $0.30 for each additional book cover.

  • Free 1st Class Shipping for orders of 3 book covers or more.
    • See 'Free Shipping Requirements' below.
  • Normal delivery time within the lower 48 states is 3-5 business days.
  • Slightly longer delivery times to Alaska, Hawaii, and US territories and protectorates.

Priority Mail US Postage: $6.95 Flat Rate for 1 to 5 book covers.

  • 5 book covers is about the maximum number of covers we can get into a Flat Rate box.
    • If you are ordering more than 6 book covers, call 1-800-544-9257 for special pricing.
  • Delivery time is about one day faster than 1st Class US Postage.


Shipping Internationally


International Shipments: $8.95 for the first book cover and $1.50 for each additional book cover.

  • Delivery times can vary greatly depending on country.
  • We encourage payments using PayPal for international shipments.

 
PLEASE NOTE:

  • Delivery times may be affected by factors over which HSBC has no control. These factors include incorrect delivery address, customs delays and Post Office delivery restrictions. Orders which are affected by these factors tend to arrive later than estimated, and HSBC can take no action on these orders during that time.
  • USPS Shipping
    • USPS shipments receive a Delivery Confirmation number for each package.
    • All orders addressed to an APO or FPO (military mail) or Post Office Box must be shipped via USPS.
  • International packages are delivered via the postal service of the destination country.
    • HSBC cannot ship to international PO Boxes.
  • Any duties or taxes levied against packages arriving from outside the destination country are determined by local Customs and Immigration agencies and are the responsibility of the recipient. HSBC cannot be held responsible for any additional shipping costs.


Free Shipping Requirements

The following apply to all free shipping offers.

  • Free shipping is applied to 1st Class Shipping only.
  • Your order must be shipped to a single address.
  • Your shipping address must be within the US, US Territories or Protectorates.
  • You can choose another shipping option (other than 1st Class) and still receive any applicable discount without the free shipping.
  • NO COUPON CODE entry is required unless otherwise stated.
    • Any discount applicable to your purchase will register within the shopping cart independently of a free shipping offer.
  • INTERNATIONAL - For orders from outside of the US and US Territories, you will receive the same applicable discount on book covers, but without the free shipping.


Return Policy

Satisfaction Guarantee:

We guarantee your satisfaction with our book covers. You may return your book cover any time, and for any reason, within 60 Days for a full refund.    Your satisfaction is our 1st priority.

Please use the following procedure when returning items to Hidden Secrets:

  1. You must contact Hidden Secrets directly (Toll Free: 800.544.9257) before you attempt to return your item. We may offer special instructions and/or advice to make your 'return' process easier.

  2. Upon contacting Hidden Secrets, please confirm whether you prefer an exchange for your item, store credit or a refund.

  3. You must return the item to us in its original or equivalent packaging.

  4. You are responsible for risk of loss and any shipping & handling fees during transit for returning or exchanging your product(s). Additional fees may apply, but rarely do apply.


For additional information or inquiries, contact us:

Toll Free: (800) 544-9257
Phone: (505) 823-2988
Fax: (505) 823-4758
Email: through our Contact page...


Surface Mail:

Hidden Secrets Book Covers®
7952 Sartan Way NE
Albuquerque, New Mexico 87109-3128 USA